Family Mediation

Family Mediation is a voluntary process in which an impartial third person (a trained mediator) assists couples to reach their own agreements about some or all of the issues relating to separation, divorce, children or finances. All couples must go through mediation before they can issue court proceedings.

Anna Taylor, Head of the Family Team, qualified as a mediator in 2011 and is Accredited. Anna is also a member of the College of Mediators.

Mediation tends to be cheaper than court proceedings and allows the couple to control their separation process. Anna will try to facilitate cooperation and communication, which is especially important if there are children involved to maintain a healthier environment.

To firstly determine whether mediation is appropriate, Anna will see each partner separately for an initial appointment called a Mediation Information and Assessment Meeting (MIAM).

We do not offer legal aid for mediation.

If you are interested in our mediation services, please contact Anna Taylor on 0121 693 2222 or

To book a MIAM and/or proceed with mediation generally, please complete and return the below form to Anna via email or post.

Mediation Referral Form (Microsoft Word)

Mediation Referral Form (PDF)

We are committed to providing high quality mediation and client care. However, if a problem should arise, please raise this with the mediator no later than 3 months of the date of the last mediation session. An acknowledgement will be received within 10 days of receipt. All complaints will be investigated and responded to within 30 days of receipt. On occasion further time may be required in which case the complainant will be notified in writing. Should the mediator and the complainant both wish to mediate the complaint, this may be facilitated, upon request. If the complainant is not satisfied with the response to the complaint, the complainant may make a referral to the mediator’s member organisation, being the College of Mediators by email to or telephone number 08456585258. Should the complaint still remain unresolved, the complainant can ask the Family Mediation Standards Board (FMSB) to consider the matter further. In the event that a complaint is raised, the mediation file and/or information held by the mediator to which the complaint pertains will be shared with the College of Mediators, FMC (Family Mediation Council) and/or FMSB. In those circumstances the parties agree to allow all relevant bodies access to the file and any confidential information in order to address the complaint. Kindly note that complaints that are vexatious and/or of a purely personal nature will not be investigated by the mediation service.

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29 Woodbourne Road, Edgbaston, Birmingham, B17 8BY
Disability friendly. Free on site parking.